I'm a small company, and sole proprietor. This is me!
After Thanksgiving dinner in 1992, I mentioned to my family that after my husband and I moved to the “county,” the trip to my local needlepoint shop was now more than an hour drive. Being an avid stitcher, I didn’t know what to do. My Dad suggested looking on the internet.
Do you remember the internet in 1992? There wasn’t much out there.
So when I reported back at our family Christmas Dinner, Dad (in his infinite wisdom) suggested I start a site; and so I did. I picked the name WWW. NeedlepointShop.com. I had to learn how to develop a website, because I couldn’t afford to pay someone to develop it for me.
Once I established relationships with artists and other suppliers, I posted images to my website --- and 6 months later I made my first sale. It’s incredible how much I have learned over the years; but one constant for me has always been customer satisfaction.
I try to treat each customer as I would want to be treated…….Here are some of my guiding principles….
1. Your complete satisfaction with the products that I carry
2. Reasonable pricing on needlepoint canvases as well as finishing services
3. If I create your kit and you run short of threads, I will supply additional threads at no cost.
My goals for the future are simple; I want to be reliable, honest and respectful of my customers.
I stock Patternayan Persian Wool and DMC Pearl Cotton Threads.