Return Policy: Your satisfaction is very important to me.
Canvases can be returned within 10 calendar days, provided they are in the same condition as originally shipped; since yarns and thread can cannot be reused, there will be a 10% restocking fee for canvases purchased with threads and shipping costs are not refundable.
All sales and clearance items are final and not returnable; and custom canvases require a 50% nonrefundable payment and cannot be returned.
Accessories will be refunded only if they are sealed in their original packaging.
Please contact us prior to any returns. Shipping costs are not refundable.