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General Information



                  
I respond to all e-mails personally and I try to respond within 48 hours.  If you do not get a response from me, my reply may have been deleted by your spam blocker. Please e-mail me again.  
Johanne@needlepointshop.com

 Feature for 2010 - I'm creating a newsletter.  Click here to add your email address:  "Add Me"



   1--Use my shopping cart which has a secure Order Form; or

   2--you can print my order form and mail it to me. Manual Order Form; or

    3--Click on this link for special order items: 



FREE SHIPPING -- There is no charge for shipping and handling of canvases delivered within the United States on orders greater than $100; canvases less than $100, will incur a $6 handling fee to cover the postage/shipping materials. In stock canvases will be shipped to you in about 2 days; canvases on order usually take 2-3 weeks for delivery. Shipping is by US Priority Mail (signature guarantee) for US Customers, and by Global Priority for customers outside the US.



I accept: MasterCard, Visa, Discover Card, personal checks, or money orders.

Lay-away Plan: I'm happy to accept your order and have you make small payments until your order is paid in full. Then I'll ship your canvas. There is no charge for this service.



My return policy is simple, please contact me prior to any returns:

  • Canvases may be returned within 10 calendar days, provided they are in the same condition as originally shipped;
  • Yarns and Threads sales are final and can't be returned (dye lots may not match what I have in stock);
  • Shipping charges are not refundable;
  • All sale and clearance items are final sales; and,
  • Custom canvases require a 50% non-refundable deposit and cannot be returned.



    NeedlepointShop.com
    1037 W. Lake Valley Court
    Hernando, FL  34442

 Please use only for leaving your credit card information.  Please complete my order form, and then you can call and leave your payment information on the following phone number - 410-207-3233  If you have any questions, please e-mail me at johanne@needlepointshop.com



Johanne@needlepointshop.com




Once you become a "regular customer", I'll give you the "Preferred Customer" status. Then you will receive an automatic 10% discount on all future needlepoint canvas purchases.



All needlepoint designs are UNSTITCHED, and prices do not include threads. A needlepoint kit can be created for you, just specify what types of fibers you like to use (wool, pearl cotton, silk & ivory or some fancy fibers). If you'd like an estimate for a kit, just e-mail me with the canvas ID#.

Click here for some belt Stitching & Finishing hints. You can also click on this Finishing Form to use when you mail your belt to me for finishing.


I use only the best finishers. If you'd like to have an estimate for your finished needlepoint, click on this link:
Needlepoint Finishing Estimates



The prices displayed on the website are for the cost of the canvas only. Threads are an additional cost.

I have some of the best stitchers available to finish your projects. We particularly like to stitch belts.
 Belt stitching is approximately $125 for the stitching; for other canvases, I'm happy to give you an estimate.  



Need a gift idea? Why not purchase a
NeedlepointShop.com Gift Certificate. Certificates are available in any denomination and they never expire.



Read the
Testimonials from some of my customers. Every order is important to me.
 
So have fun shopping and then please take a minute and send me an e-mail with some feedback! Please remember these needlepoint designs are the property of the artists and under no circumstances can they be copied or reproduced in any way without their permission. Thanks for shopping at NeedlepointShop.com. Don't forget to set me as a "favorite" so you can find me again! Just hold down the Control Key and hit the letter D while holding it down! (Ctrl+D)




We guarantee that none of your information is ever shared with any other organization. Please take a moment to read my Privacy Statement below.

Privacy Statement of Needlepoint Shop
Statement N° 5934


Information about our Organization and Web site

Modern information and communication technologies play a fundamental role in the activities of an organization like Needlepoint Shop.com . We are based in the USA .
Our principal activity is: Retail Sales of Needlepoint Canvases
Our privacy policy covers Needlepoint Shop.Com Web site:

Organization Name: Needlepoint Shop
Address 1037 W. Lake Valley Court
City, Zip: Hernando, 34442
State: FL
Country: USA
Controller: Johanne Moyes
Web Site(s): WWW.NeedlepointShop.com

Providing Visitors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.
 

The services and links of our Web site

Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others. Our Web site does not include links to third party Web service providers.

Automatic Collection of Information

We do not use cookies on our Web site. We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

Data Collection and Purpose Specification

We do not collect any personal data from our visitors when they use our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations
There are no national laws or self-regulatory schemes applicable to our web site or organization. There are no global or regional regulatory or self-regulatory schemes applicable to our web site or organization. In order to demonstrate that our privacy policy accords with the above privacy instruments, we are:

  • voluntarily committed to a Self Assessment procedure
  • voluntarily committed to a Third Party Organization certification

Third Party Organization certification

Designation of the organization ePublic Eye
URL (See Testimonial Page for URL Link.)
Country USA

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Name/designation : Johanne Moyes, Owner
Email address : Johanne@needlepointshop.com
URL : www.needlepointshop.com